We are matchmakers for the boring stuff businesses have to buy. Starting with phone systems, because yours is about to stop working. Answer five questions and we introduce you to suppliers who genuinely suit you.
How many users need to connect to the system?
Four steps, and you only really do the first one.
Five quick questions about your team, your setup and what actually annoys you.
A person reads your answers and picks suppliers who handle this sort of job properly.
We email you their names first, then they get in touch with a real price for your setup.
Compare, pick one, or walk away. No strings, and nobody chases you.
Almost every UK business replacing its lines ends up with one of these four. Which suits you depends on your team size and how many of them work away from a desk.
Starting points only, based on what UK suppliers were advertising through 2026. What you pay depends on your own setup.
Most comparison sites sell the same enquiry to eight or ten companies at once. Everyone who bought it starts ringing, usually within minutes, and a week later someone is trying to sell you fuel cards.
We cap introductions at five, and it is usually fewer. You get told who they are before they call. Real competition on price, without your phone melting.
These are the platforms our suppliers install, run and support for you. Everything we quote is fully managed, so nobody is handing you a box and wishing you luck. You do not need to know which platform you want.
Nothing on site. Handsets and apps talk to a platform in the cloud.
The connection underneath, and who you buy it from.
Platform names describe what our suppliers install and support. Naming them is not an endorsement, and it does not mean we are partnered with or authorised by them. Not every supplier covers every platform.
There is no single price for a business phone system, and anyone quoting one before they have looked at your setup is guessing. These are the things that decide your bill.
| What moves it | Why | Ask your supplier |
|---|---|---|
| How many users | Per-user pricing usually drops as numbers go up | Is there a price break at the next band up? |
| Handsets | Buying outright costs more now, renting costs more overall | What happens to the handsets at the end of the term? |
| Contract length | A very low monthly price usually means a long tie-in | What is the price on a shorter term? |
| Features | Recording, reporting, queues and integrations sit on higher tiers | Which tier do I need for what I just described? |
| Install and porting | Sometimes included, sometimes a real line on the invoice | Is porting included, and how long will it take? |
| Your sector and sites | Regulated sectors, multiple sites and old cabling all add work | Have you done this for a business like mine? |
Why we do not publish one number. Two businesses with ten people can be quoted very differently and both quotes can be fair. One needs call recording across three sites, the other needs ten handsets and a line that works. Quotes for your actual setup are the only honest answer.
This is where quotes really differ. Two suppliers can both say "cloud phone system" and mean very different things. Ask about these by name and the comparison gets a lot easier.
| Feature | What it actually does | Worth paying for if |
|---|---|---|
| AI call summaries | Transcribes calls and writes a short summary with action points, usually straight into your email or CRM | Your team takes detailed calls and writes notes afterwards. This is the feature that has changed most since 2024. |
| AI coaching and scoring | Scores calls against your own criteria and flags patterns across a team | You run a sales or service team and currently listen to calls by hand |
| Call recording and storage | Records calls and keeps them for a set period, searchable | You are in a regulated sector, or you train people on real calls. Check how long storage is included for. |
| International calling | Bundled or discounted minutes abroad, and local numbers in other countries so customers dial a domestic number | You sell or support outside the UK. Ask which destinations are bundled, because the cheap bundle often stops at Europe. |
| Microsoft Teams integration | Makes and takes external calls inside Teams rather than a separate app | Your team already lives in Teams. Ask whether it is proper Direct Routing or just a bolt-on app. |
| CRM integration | Pops the customer record when the phone rings and logs calls automatically | You use Salesforce, HubSpot, Dynamics or similar. Name yours when you ask, support varies a lot. |
| Call queues and auto attendant | Menus, hunt groups, hold music, out of hours routing | More than a couple of people answer the main number |
| Wallboards and reporting | Live view of who is on a call, queue lengths, missed call stats | You manage a team by numbers, or you keep missing calls and cannot prove it |
| SMS and WhatsApp | Sends business texts from your landline number and handles WhatsApp enquiries in the same place | Your customers prefer messaging to calling. Common for trades and clinics. |
| Mobile app | Your business number on a personal phone, with the office number showing on outbound calls | Anyone works away from a desk. Ask whether it is included or a per-user add-on. |
A word on AI features. Nearly every supplier now advertises them, and they are not all the same. The two questions that separate real from marketing: is it included in the tier you are being quoted, or an add-on per user? And does the transcription handle your accents and your industry's jargon? Ask for a demo on a real call before you sign a three year term.
31 January 2027
Openreach is retiring the copper phone network. That covers ordinary analogue lines and the ISDN2 and ISDN30 circuits most older office systems run on. After that date they stop working, and Openreach has said there is no further extension.
It is not only your phones. Anything that dials out over a copper line is affected: card terminals, lift emergency phones, intruder alarms, door entry, and any FTTC or ADSL broadband still sitting on a PSTN line.
You cannot order or upgrade a copper line anymore either, so businesses that wait are choosing between whatever install slots are left. Engineer availability is what bites in the final months, not the technology.
What to do now: find out which of your lines are still copper, check whether your current system can talk SIP, and get quotes for replacing it. For most small businesses that is an afternoon of work.
Comparison sites are only worth using if you know how they earn. So here is ours, plainly.
Suppliers pay us an introduction fee when we send them a business that fits what they do. You are never charged, and the fee does not change your quote.
UK based, replacing old phone lines as their day job, and able to cover the platforms above. We match on what you told us, not on who pays most.
They go to your matched suppliers, up to five, and nobody else. Never sold, never rented, never passed to companies selling something unrelated.
Email us and we pull your enquiry before anyone calls. After that, ask any supplier to delete your details and they must.
Free, no email required, written for people who do not work in telecoms.
What stops working, what to check first, and how long a replacement takes.
The lines that show up on a quote, and the ones that show up later.
How porting works, how long it takes, and the mistake that loses numbers.
[Build these three pages next. They are what earns organic traffic and keeps your ad clicks cheap.]
Five questions, about a minute, quotes for your actual setup.
Find my match